FAQ

Are FLAIR products original?

Absolutely. Every piece is handpicked from trusted sources across the world — including Turkey, China, and the U.S.

We only bring in what meets our standard of premium quality and refined detail.

Do you offer delivery inside and outside Jordan?

Yes. We deliver locally and internationally at affordable, symbolic rates — because great style should reach everywhere.

How long does delivery take?

For orders within Jordan, delivery takes no more than 48 hours.

International delivery times depend on your location, but we’ll make sure your order gets to you smoothly.

Can I return or exchange my order?

We currently don’t accept returns, but we do allow exchanges within 3 days of receiving your order.

Customers are kindly asked to cover the shipping fee for exchanges.

How can I contact FLAIR?

We’re always here to connect.

📱 WhatsApp: +962790902602

📸 Instagram: @itis.flair

Do you have a physical store?

Not yet — we currently operate online only, allowing us to reach our community wherever they are.

Are the products the same as the photos?

Yes — what you see is exactly what you get.

All images on our website are 100% real and reflect the exact pieces you’ll receive.

Do you restock or drop new items?

Always.
We’re constantly updating our collection with new arrivals — fresh styles, bold pieces, and limited drops that define the FLAIR lifestyle.